Privacy Policy
Last updated: March 2025
1. Introduction
At Crypteo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency trading platform.
Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.
2. Information We Collect
We collect several types of information to provide and improve our services:
- Personal identification information (name, email)
- Financial information for verification purposes
- Transaction history and trading data
- Device and usage information
- IP address and location data
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To verify your identity and prevent fraud
- To process your transactions
- To communicate with you about our services
- To comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- Service providers and business partners
- Financial institutions and payment processors
- Legal authorities when required by law
- Other users only with your explicit consent
We never sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze how you use our platform
- Enhance security and prevent fraud
- Improve user experience
6. Data Security
We implement various security measures to protect your information:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data storage systems
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@crypteo.com
- Phone: +32 479 22 61 78
- Address: Crypteo HQ, Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch, Wales